Thermo-Temp Incorporated | Customer Survey

Thank you for taking our Customer Survey.

Customer Satisfaction Survey

Thermo-Temp, Inc., in accordance with the ISO 9001:2000 Standard, is required to gather input from our customers as to their satisfaction with the products and services we provide them. As a valued customer if you could take a few minutes of your time to answer the questions below, we would greatly appreciate it, and can use this information to better serve you.

In dealing with our sales department how would you rate their knowledge of the products and services we provide?

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

How would you rate the turnaround time of your orders?

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

How would you rate the quality of the work received from Thermo-Temp, Inc.?

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

Orders are received with all required documentation.

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

How would you gauge our on time delivery?

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

If you have a customer complaint about a product or service how would you rate the handling of the situation?

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

What is your overall satisfaction level with Thermo-Temp, Inc.?

Poor
Fair
Satisfactory
Above Average
Excellent
Not Applicable

If you have any comments or questions, please include them below:

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Thank you for taking your time to complete this survey! We plan to utilize this information from you and our other customers to improve our customer satisfaction level.